Manheim: Transition to a National Transport Planning Centre

Background

Manheim is one of the UK’s largest vehicle auction networks. Owned by the global group Cox Auto with revenues of $2.6 bn. Manheim has 16 auction centres across the UK offering over 320,000 vehicles a year across 50+ weekly auctions. The company manages the transport, inspection, valeting, reconditioning and auctioning of cars from fleet users and dealers to the second-hand car market.

The Assignment

Following several years of growth, Manheim had identified a need to reassess the optimum transport operating model for the business. After a detailed consultancy and modelling exercise by Davies & Robson, a business decision was made to restructure from locally and regionally managed transport operations to a centralised UK model using a national control tower.

Implementing the new working model for a multi-million pound, multisite transport operation required a complete organisational restructure and working with stakeholders across the business. The solution included a new transport planning systems, an MIS implementation, recruitment and the development of a culture aligned to the new working practices and priorities.

Davies & Robson provided an experienced transport programme manager to deliver these changes. With a senior and commercial transport background, they effectively lead and coordinate this complex, multi stream programme; delivering a successful implementation despite the challenge of having to work almost entirely remotely.

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