Senior Logistics & Warehouse Transformation Leader

Name:

Michael

Michael is a senior logistics operator with more than two decades’ experience leading large-scale warehouse and fulfilment operations across B2B and B2C environments. His strength lies in turning underperforming logistics operations into stable, scalable and high-performing distribution centres through process redesign, leadership development and performance management.

He has repeatedly delivered step-change improvements in productivity, stock accuracy, service levels and cost control, while building strong management capability and engagement across large operational teams.

Career Highlights

ERP / WMS

Installed Peoplevox WMS, transitioning from paper-based picking to RF scanning in high-growth eCommerce business.
Led Oracle WMS implementation in multi-channel B2B/B2C DC.

Growth & Launches

Built infrastructure to support 300% order growth in online fashion retailer.
Developed processes enabling 50% turnover growth in B2B/B2C distribution centre.

Inventory & Service

Increased stock integrity and reduced customer-facing errors by 98% via cycle count redesign.
Improved Trustpilot score from 3.3 to 6.9/10 through reverse logistics and service redesign.

Warehouse Performance

Increased picking productivity by over 300% through bottleneck analysis and process redesign.

Transport Performance

Negotiated carrier contracts and sourced 3PL partners delivering measurable cost savings.

Most Recent Assignment

Currently completing short term leadership support for a fashion retailer during peak

Previous Role: Head of Logistics

Michael led a high-volume B2B/B2C distribution centre supporting major retail customers including Amazon, Currys and Argos. He developed the logistics strategy to support a 50% increase in turnover, delivering major productivity gains, near-elimination of customer-facing errors, and a 1000% increase in drop-ship capability through process redesign and systems-driven performance management.

Prior Experience

Michael has held senior operational leadership roles across fast-growth fashion, retail and wholesale environments including LA Fashion. His experience spans WMS implementation, large-scale workforce leadership (100–180+ staff), peak trading resilience, carrier and 3PL management, and rapid scaling of warehouse operations to support 300%+ order growth.