Consultants in Logistics
Giles

Interim COO & Supply Chain Transformation Leader

Name:
Giles

Giles is a commercially astute senior operator with a strong track record leading large-scale supply chain, logistics and operational transformation programmes across multiple sectors including retail, life sciences, food and healthcare. He combines strategic leadership with hands-on delivery, particularly in stabilising fast-growth or disrupted operations.

He is highly experienced in network redesign, automation investment, systems implementation and contract negotiation at scale.

Career Highlights

ERP / WMS

  • Led global Oracle ERP and Manhattan WMS implementation across multi-region life sciences network.

Growth & Launches

  • Delivered five international site openings supporting rapid global expansion.
  • Led £80m automated DC redevelopment (1.2m sq ft) including Knapp automation deployment.

Inventory & Service

  • Improved OTIF from 80% to 95.4% in interim COO role during high-growth scaling phase.

Warehouse Performance

  • Increased network capacity by 30% during NHS transformation programme.
  • Delivered £48m annual supply chain cost reduction through network redesign and automation.

Transport Performance

  • Renegotiated £200m+ logistics contracts, improving cost control and service performance.

Most Recent Assignment

Leading UK Beverage business (R2D-ready to drink) – Interim Chief Operating Officer

Stabilised and restructured the global supply chain to support rapid growth, improving OTIF from 80% to over 95%, embedding S&OP discipline, renegotiating major supplier contracts and implementing structured NPD delivery. Played a key role in shaping the company’s five-year operational strategy.

Prior Experience

Giles has held senior leadership roles in Life Sciences, Healthcare, FMCG, 3PL and Food Retail delivering major network redesigns, automation investments and systems implementations (SAP, Oracle, Manhattan). His career includes responsibility for budgets up to £250m, warehouse estates exceeding 1.2m sq ft, and contract negotiations totalling £700m in value.

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